ph697 Privacy Policy

This Privacy Policy ("Policy") is issued by ph697 ("ph697," "we," "us," "our") and applies to all personal data collected, processed, or stored through the ph697 platform, including the ph697.app website, any associated mobile interfaces, and all services provided thereunder.

ph697 recognizes that your privacy is important and that you have a right to know how your personal information is handled. This Policy is designed to be clear and comprehensive, explaining in plain terms what data we collect, for what purposes, and what control you have over it.

This Policy should be read alongside the ph697 Terms & Conditions and Responsible Gaming Policy, which together form the complete regulatory framework governing your use of ph697.

For the purposes of Republic Act No. 10173 (the Philippine Data Privacy Act of 2012) and its Implementing Rules and Regulations, ph697 acts as the Personal Information Controller (PIC) in respect of all personal data collected through the ph697 platform.

As the Personal Information Controller, ph697 determines the purposes for which personal data is collected and the means by which it is processed. ph697 has appointed a Data Privacy Officer (DPO) who is responsible for ensuring compliance with applicable data protection legislation and who serves as the point of contact for all data subject requests and privacy inquiries.

Contact details for ph697's Data Privacy Officer are provided in Section 16 of this Policy.

ph697 collects the following categories of personal data from registered players and platform visitors:

3.1 Identity & Registration Data

• Full legal name;
• Date of birth (for age verification — players must be 21 or older);
• Nationality and country of residence;
• Username chosen at registration;
• Government-issued identification documents (e.g., Philippine national ID, passport, driver's license) submitted for KYC verification.

3.2 Contact Data

• Philippine mobile phone number (used as the primary account identifier and for OTP delivery);
• Email address (if provided during registration or subsequent account updates);
• Residential address (collected during KYC verification for regulated withdrawal processing).

3.3 Financial Data

• GCash or PayMaya account numbers linked to your ph697 account;
• Philippine bank account details (BPI, BDO, Metrobank, or other supported banks) provided for wire transfer transactions;
• Transaction history including deposits, withdrawals, bonus credits, and gaming activity records;
• Partial payment card details (last 4 digits, card type) where card payments are used.

3.4 Technical & Usage Data

• IP address and approximate geolocation derived from IP;
• Device type, operating system, and browser version;
• Session timestamps, login history, and active session duration;
• Pages visited, games played, and features accessed within the ph697 platform;
• Cookies and similar tracking technologies (see Section 7).

3.5 Communications Data

Records of your interactions with ph697's customer support team, including live chat transcripts, email correspondence, and any other written communications submitted through platform channels.

ph697 collects personal data through the following primary channels:

• Direct Provision: Information you voluntarily provide when registering for a ph697 account, completing KYC verification, making deposits or withdrawals, or contacting customer support;
• Platform Activity: Data automatically generated by your use of the ph697 platform, including game sessions, transaction records, and login activity;
• Technical Collection: Automatically collected technical data such as IP addresses, device identifiers, and browser information through standard server logs and analytics tools;
• Cookies & Tracking Technologies: Data collected via cookies, web beacons, and similar technologies as described in Section 7 of this Policy;
• Third-Party Sources: In limited circumstances, ph697 may receive data from identity verification providers, payment processors, fraud prevention services, or other platforms where you have consented to the sharing of your information.

ph697 processes your personal data on one or more of the following lawful bases as recognized under RA 10173 and applicable Philippine data protection regulations:

ph697 does not sell, rent, or trade your personal data to third parties for their own independent marketing purposes. Your information is shared only in the circumstances described below:

6.1 Service Providers (Personal Information Processors)

ph697 engages trusted third-party service providers who process personal data on our behalf under binding data processing agreements. These include:

• Payment processing partners (GCash, PayMaya, banks, and card processors) for financial transaction facilitation;
• Identity verification and KYC technology providers;
• Cloud hosting and infrastructure providers;
• Game software providers (e.g., JILI) who may receive anonymized or pseudonymized game session data for service delivery;
• Customer support platform providers;
• Fraud detection and cybersecurity service providers.

All such service providers are contractually bound to use your data only for the specific purpose for which it was shared and to apply data protection standards consistent with RA 10173.

6.2 Regulatory & Legal Disclosures

ph697 may disclose personal data to Philippine government agencies, law enforcement bodies, or regulatory authorities (including PAGCOR and the National Privacy Commission) where required by law, court order, or in the exercise of regulatory powers.

6.3 Business Transfers

In the event of a merger, acquisition, or sale of ph697's assets, your personal data may be transferred to the acquiring entity as part of the transaction, subject to equivalent data protection obligations.

ph697 uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyze platform performance, and deliver a personalized experience. The following categories of cookies are used:

• Strictly Necessary Cookies: Essential for the operation of the ph697 platform, including session authentication, login state maintenance, and security features. These cannot be disabled without affecting platform functionality;
• Performance & Analytics Cookies: Used to collect anonymized data about how players interact with ph697, which pages are visited most frequently, and how errors occur. This helps us improve the platform experience;
• Functional Cookies: Remember your language preferences, display settings, and other personalization choices to improve your experience across sessions;
• Marketing Cookies: Used only with your explicit consent to track interactions with ph697 promotional content. You may opt out of marketing cookies at any time.

You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair your ability to use the ph697 platform. Disabling other cookies will not prevent access but may reduce the personalization of your experience.

ph697 retains personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following general retention principles apply:

• Active Account Data: Personal data associated with an active ph697 account is retained for the duration of the account's existence;
• Closed Account Data: Upon account closure, ph697 retains identity and transaction records for a minimum of five (5) years in compliance with Philippine AML regulations (RA 9160, as amended);
• Financial Transaction Records: All deposit, withdrawal, and gaming transaction records are retained for a minimum of five years from the date of the transaction;
• Customer Support Interactions: Support correspondence records are retained for up to three years from the date of the interaction;
• Marketing Consent Records: Records of consent to receive marketing communications are retained for as long as the consent remains valid and for one year after withdrawal.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in a manner that prevents re-identification.

ph697 employs a comprehensive set of technical and organizational security measures designed to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• Encryption in Transit: All data transmitted between your device and ph697 servers is encrypted using TLS 1.2 or higher (256-bit SSL), preventing interception by third parties;
• Encryption at Rest: Sensitive personal data stored in ph697's systems is encrypted at rest using industry-standard encryption algorithms;
• Access Controls: Access to personal data is restricted to authorized ph697 personnel on a strict need-to-know basis, enforced through role-based access controls and multi-factor authentication;
• Password Hashing: Account passwords are stored using one-way cryptographic hashing functions and are never accessible in plain text to ph697 staff;
• Intrusion Detection: ph697 operates continuous network monitoring and intrusion detection systems to identify and respond to security threats in real time;
• Penetration Testing: Regular independent security assessments and penetration testing are conducted to identify and remediate vulnerabilities.

While ph697 implements robust security measures, no internet transmission or electronic storage system is completely impenetrable. We encourage players to maintain strong, unique passwords for their ph697 accounts and to enable two-factor authentication where available.

Under Republic Act No. 10173 and its Implementing Rules, you have the following rights with respect to your personal data held by ph697:

To exercise any of the above rights, please contact ph697's Data Privacy Officer using the contact details provided in Section 16. ph697 will respond to all verifiable data subject requests within 30 calendar days of receipt. We may need to verify your identity before processing any request.

ph697 is strictly a platform for adults. Access to ph697 is prohibited for individuals under 21 years of age, in accordance with applicable Philippine gaming regulations. ph697 does not knowingly collect, process, or store personal data from any person under the age of 21.

If ph697 becomes aware that personal data has been collected from an individual under the age of 21 without verifiable parental consent, ph697 will take immediate steps to delete such data and permanently close the associated account. All funds held in such an account will be forfeited.

In connection with the operation of the ph697 platform, your personal data may be transferred to, stored in, or processed in jurisdictions outside the Philippines — for example, where ph697's cloud infrastructure providers or game software vendors are located.

ph697 ensures that any international transfer of personal data is conducted in compliance with RA 10173, and specifically that:

• The receiving jurisdiction provides an adequate level of data protection, OR;
• Appropriate contractual safeguards (such as standard contractual clauses or binding corporate rules) are in place between ph697 and the recipient entity, OR;
• The transfer is necessary for the performance of your contract with ph697 (e.g., processing a GCash transaction through international payment networks).

ph697 does not transfer personal data to jurisdictions that do not provide adequate legal protection for data subjects without the express consent of the affected player.

ph697 may send you promotional communications about bonuses, new games, and platform news via SMS, email, or in-platform notifications, but only where you have provided explicit opt-in consent to receive such communications.

You may withdraw consent to marketing communications at any time by:

• Adjusting your notification preferences within your ph697 account settings;
• Following the unsubscribe instructions included in any marketing email; or
• Contacting ph697's support team directly to update your communication preferences.

Withdrawal of marketing consent does not affect the delivery of transactional communications that are necessary for account operation, such as OTP messages, withdrawal notifications, KYC verification requests, and account security alerts.

The ph697 platform integrates with third-party services — including payment gateways (GCash, PayMaya, bank platforms) and game software providers (such as JILI) — that are necessary for core platform functionality. These third-party services operate under their own privacy policies, which ph697 does not control.

ph697 carefully evaluates its third-party service providers and requires all partners handling personal data to demonstrate compliance with applicable data protection standards. However, once data is transmitted to a third-party service (for example, when initiating a GCash transfer), that party's own privacy practices govern the handling of that data within their systems.

ph697 recommends that players review the privacy policies of any third-party service they interact with through the ph697 platform to understand how their data is handled at each touchpoint.

ph697 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory guidance from the National Privacy Commission.

When material changes are made to this Policy, ph697 will provide notice to affected players through one or more of the following channels:

• A prominent in-platform notification displayed upon your next ph697 login;
• An email notification sent to your registered email address (if provided);
• An SMS notification sent to your registered Philippine mobile number for significant changes;
• An updated "Last Updated" date at the top of this Policy.

Your continued use of the ph697 platform following the effective date of any revised Privacy Policy constitutes your acceptance of the changes. If you do not accept the revised Policy, please cease using ph697 and close your account.

ph697 recommends reviewing this Privacy Policy periodically to stay informed of how your personal data is being protected.

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by ph697, please contact us through the following channels:

• Data Privacy Officer (DPO): [email protected] — for formal data subject requests, privacy complaints, and compliance inquiries;
• General Support Email: [email protected] — for general privacy questions and account-related data requests;
• Live Chat: Available 24/7 through your ph697 account dashboard — for immediate assistance with privacy matters.

ph697's Data Privacy Officer will acknowledge receipt of all data subject requests within 3 business days and will provide a substantive response within 30 calendar days of receipt. Complex or multi-subject requests may require additional time, in which case ph697 will notify you of the expected timeframe.

If you are dissatisfied with ph697's handling of your personal data or our response to a data subject request, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC).